Custom Integrations & Support

Integrations That Close the Gaps

Not every challenge can be solved with off-the-shelf platforms.

That’s why Hansen360 offers custom-built tools and integrations that connect your systems and automate your operations. From reconciliation dashboards to secure APIs, we help eliminate bottlenecks and unlock efficiency. And we don’t stop at deployment, we offer flexible, post-launch support models to keep your teams running smoothly long after go-live.

What We Deliver

  • Custom APIs & Middleware - Secure, scalable data exchange between CCM, MIS, ERP, CRM, and archive platforms.
  • Dashboards & Reconciliation Engines - Real-time reporting tools for SLA tracking, compliance validation, and operational visibility.
  • Web Application Development - Lightweight front-end tools for client intake, approval workflows, or internal admin tasks.
  • System Extenders - Add-on modules that enhance the functionality of your core systems without disrupting them.
  • Support & Optimization - Post-launch block-hour support models, bug fixes, enhancements, and long-term maintenance planning.

How We Work (Flexible Model)

  1. Discovery – We assess your current systems and identify integration or tooling gaps.
  2. Design – We define data schemas, APIs, UIs, or endpoints based on performance and security needs.
  3. Build – Our dev team codes, tests, and documents your custom solution.
  4. Support – We remain available for fixes, enhancements, and monitoring — based on your preferred model.

Common Integrations

  • Midnight MIS ↔ Solimar
  • QuickBooks ↔ Print MIS
  • FreshSales ↔ Internal Workflow Engines
  • SQL ↔ CCM Dashboards
  • Print Output ↔ Compliance Archives
  • SFTP/Cloud File Routing ↔ Trigger Workflows

Need your systems to do more — together?

Let’s scope your integration or support model and bring clarity to your operations.

Explore Our Solutions

Workflow & Strategy Consulting

Discover how Hansen360 helps organizations align people, processes, and platforms through expert CCM and workflow transformation.

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Implementation & Platform Deployment

Hansen360 implements modern CCM, MIS, and delivery platforms with deep expertise in Solimar, Quadient, Midnight, and hybrid print workflows.

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Our solutions are built to integrate, automate, and optimize every part of your communication workflow.

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98% repeat client engagement