Hansen360 Inc.
Address - 4446-1A, Hendricks Ave, Suite 328, Jacksonville, FL, 32207, United States
Email - info@hansen360.com
Hansen360 is a consulting and implementation firm specializing in Customer Communications Management (CCM), MIS, Print workflows, and custom integrations.
We collect information through the following:
Information You Provide Directly:
- Name, email, phone, company name, job title
- Contact forms, support tickets or chatbot messages
- Project intake forms, RFIs, RFPs
- Documents, templates, or data shared during consulting work
Information We Collect Automatically
- IP address, browser type, device and location metadata
- Website behavior (via Google Analytics, HubSpot, and similar tools)
- Chatbot interactions (transcripts are emailed to our team)
Information We Process on Your Behalf:
When providing consulting or implementation services, we may access confidential or regulated data such as:
- Customer data from your CCM or MIS platforms
- Data within Solimar, Quadient, Midnight, or integrated systems
- PII or transactional data embedded in templates or workflow logic
In such cases, we act as a data processor under the terms of your engagement.
We use your information to:
- Respond to inquiries and project requests
- Deliver consulting, implementation, and training services
- Configure or test platform integrations securely
- Provide client support and follow-up
- Improve website performance and content relevance
- Meet legal or regulatory compliance obligations
We do not sell or rent your personal information.
Our website includes an AI-powered chatbot. Conversations are real-time, but a transcript is emailed to our internal team to help improve support and follow-up accuracy. These transcripts are:
- Not used for AI training
- Not shared with third parties
- Retained only as long as operationally necessary
We use the following tools to help operate and improve our services:
- Google Analytics, Tag Manager (site performance, traffic)
- HubSpot (CRM, forms, and client communication)
- Zapier or similar workflow automation tools
We may also work with authorized software platforms and partners. Data shared with them is bound by confidentiality and security agreements.
Our website uses cookies to:
- Remember visitor preferences
- Analyze visitor interactions and engagement
- Improve overall user experience
You may control cookie preferences through your browser settings.
We retain your information for as long as necessary to:
- Fulfill project or support engagements
- Comply with legal or regulatory obligations
- Maintain internal analytics, logs, or security reviews
You may request deletion of your data unless retention is required for compliance or legitimate business purposes.
Depending on your location, you may have rights to:
- Access your data
- Correct or delete inaccuracies
- Withdraw consent or restrict processing
- Lodge complaints with your data protection authority
To exercise these rights, email us at info@hansen360.com
We implement administrative, technical, and physical safeguards to protect data, including:
- AES-256 encryption for files and configurations
- TLS 1.2+ for data in transit
- Role-based access controls (RBAC)
- Regular vulnerability scanning and security reviews
If you are outside the U.S., please note your data may be processed in the United States or other jurisdictions (e.g., Canada, India) through our vetted partners. We use appropriate safeguards for such transfers.
Our website and services are intended for business use only. We do not knowingly collect personal data from individuals under the age of 16.
We may update this Privacy Policy from time to time. Updates will be posted to this page with the revised date. Your continued use of the site indicates acceptance.
Last Updated: September 1st, 2025
If you have questions, concerns, or data access requests:
Hansen360 Inc.
Address - 4446-1A, Hendricks Ave, Suite 328, Jacksonville, FL, 32207, USA
Email: info@hansen360.com
